Donation Refund Policy

Effective Date: April 14, 2026
Organization Name: Small Town, Loud Voices

1. Overview

Small Town, Loud Voices is a nonprofit organization recognized as tax-exempt under Section 501(c)(3) of the Internal Revenue Code.

We are grateful for your support. Donations help us carry out our mission and are typically used as quickly as possible to fund our programs and services.

2. General Policy

All donations are considered final and non-refundable, except in limited circumstances described below or as required by applicable law, including California law.

3. Refund Eligibility

Refunds may be considered under the following circumstances:

Duplicate donations (e.g., accidental multiple transactions)
Incorrect donation amount entered in error
Unauthorized transactions (subject to verification)
Technical errors in processing a donation

Requests must be made within 30 days of the donation date.

4. How to Request a Refund

To request a refund, please contact us with the following information:

Full name
Donation date and amount
Method of payment
Reason for the refund request

Contact Information:
Small Town, Loud Voices
smalltownloudvoices@gmail.com
We may require additional information to verify your request before processing a refund.

5. Processing Refunds

If a refund is approved:

Refunds will be issued to the original form of payment whenever possible
Processing times may vary depending on your financial institution
Any fees charged by payment processors may be deducted where permitted

6. Tax Considerations

If you have received a tax receipt for your donation and a refund is issued, the donation will no longer be tax-deductible.

You are responsible for consulting your tax advisor regarding the impact of any refunded donation.

7. Third-Party Payment Processors

Donations made through third-party platforms (e.g., payment processors or fundraising tools) may be subject to those platforms’ policies in addition to this one.

8. Contact Us

If you have questions about this policy, please contact:

Small Town, Loud Voices

smalltownloudvoices@gmail.com